Privacy Policy
Last Updated: August 17, 2026
At Fruitalicious, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit fruitalicious.shop or place an order through our website.
By accessing our website or placing an order, you agree to the practices described in this Privacy Policy.
Information We Collect
When you browse our website, place an order, or contact us, we may collect the following information.
Personal Information
Full name
Email address
Phone number
Shipping and billing address
Order details and purchase history
Information you provide when contacting customer support
Automatically Collected Information
We may automatically collect certain technical information, including:
IP address
Browser type
Device information
Website usage information
Browsing activity
Cookies and similar technologies
We collect information that is reasonably necessary to process orders, provide customer support, operate our website, and improve our services.
How We Use Your Information
We may use your information to:
Process and fulfil your orders.
Arrange delivery of your purchases.
Send order confirmations and delivery updates.
Process payments, refunds, and other transactions.
Respond to enquiries and provide customer support.
Improve our website and customer experience.
Detect and prevent fraud or unauthorised activity.
Maintain website security.
Comply with applicable legal and regulatory requirements.
We do not sell or rent your personal information to third parties.
Payment Information
Payments are processed through secure third-party payment providers.
We do not store your complete credit or debit card number, security code, or other complete payment credentials on our website.
Payment providers may process payment information in accordance with their own privacy and security policies.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
Provide essential website functionality.
Remember shopping cart information and preferences.
Improve website performance.
Understand website traffic and usage.
Improve our products and services.
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
Data Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, alteration, or disclosure.
These measures may include secure website connections, protected systems, restricted access, and secure payment processing through trusted providers.
However, no online system or method of electronic transmission can guarantee absolute security.
Sharing Your Information
We may share limited personal information with trusted service providers where necessary to operate our business, including:
Payment processing providers
Delivery and shipping providers
Website hosting and technology providers
Analytics and website performance providers
Customer support providers
We may also disclose information where required by law or where reasonably necessary to protect our customers, website, business, or legal rights.
Third-Party Links and Services
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.
Children’s Privacy
Our website is not intended to knowingly collect personal information from children without appropriate consent.
If we become aware that we have collected personal information from a child in circumstances where consent is required, we will take reasonable steps to address the situation.
Your Privacy Rights
Depending on applicable law, you may have rights relating to your personal information, including the right to:
Request access to personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of personal information where legally permitted.
Withdraw consent where applicable.
Ask questions about how your personal information is collected and used.
To exercise a privacy right or make a privacy-related enquiry, please contact us using the information below.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including processing orders, providing customer service, maintaining business records, resolving disputes, preventing fraud, and complying with legal obligations.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, website, services, or legal requirements.
Any updated version will be posted on this page with a revised Last Updated date.
Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us.
Fruitalicious
Website: fruitalicious.shop
Email: support@fruitalicious.shop
Phone: +44 131 629 2020
Store Address:
312 Morningside Rd
Edinburgh EH10 4QH
United Kingdom
Business Hours
Monday: Closed
Tuesday: 11:00 AM – 7:00 PM
Wednesday: 11:00 AM – 7:00 PM
Thursday: 11:00 AM – 7:00 PM
Friday: 11:00 AM – 7:00 PM
Saturday: 11:00 AM – 7:00 PM
Sunday: 11:00 AM – 7:00 PM
Customer Support Response Time: We aim to respond to privacy-related enquiries within 24 hours.